Broken springs · Brisbane northside
Broken garage door spring? Leave it, and call.
A loud bang from the garage and a door that’s suddenly too heavy to lift — that’s the spring. It’s the most common sudden failure we see, it’s replaced and balanced in one visit, and it is genuinely not a job to attempt yourself.
- Torsion, extension & roller door springs
- Sized to the door, then balanced
- Cables and drums checked too
How to tell
Signs the spring has gone.
- 01
A loud bang
From the garage, often at night. The spring releasing its tension.
- 02
Door suddenly heavy
Lifting by hand is now a two-person job — or impossible. Don’t try.
- 03
Opener hums and gives up
The motor can’t lift the unbalanced door and stops, sometimes a few centimetres up.
- 04
A visible gap in the coils
On a sectional door, look at the spring above the opening: a gap of a few centimetres means it has snapped.
- 05
Cables slack or dangling
When the spring lets go, the cables often unwind from the drums.
- 06
Door crooked at the top
On a two-spring door, one failing leaves the door lifting unevenly.
Before you call
What to do — and not do.
- 01
Stop using the door
Don’t run the opener and don’t lift the door by hand. Both risk damage or injury.
- 02
Keep clear of the door and springs
A broken spring can still hold partial tension; cables can unwind. Keep people and pets away.
- 03
Note the door type
Sectional (panels), roller (curtain) or tilt (one piece) — and whether you can see one spring or two. It helps us bring the right one.
Springs are not a DIY repair
Garage door springs hold the full weight of the door under high tension. Fitting or unwinding one without the right tools and experience causes serious injuries every year. Please leave it to us.
0408 190 595How we replace springs
The right spring, not a similar one.
Same visit
for common sectional and roller door springs
Sized
to the door’s weight and drums
Balanced
before we leave
A replacement spring is matched to the door’s weight, height and drum size, and to a sensible cycle rating. A “close enough” spring leaves the door unbalanced, which wears the opener and the new spring. After fitting, the door is balanced so it holds anywhere in its travel.
Both springs, where there are two.
On doors with a pair of springs, they've done the same number of cycles — and the second tends to follow soon after the first. We'll show you the wear and recommend replacing both; it's your call.
Cables, drums and the opener.
A spring failure often unwinds or frays the cables and can damage the drums. We check and, where needed, replace them in the same visit, then re-set the opener so it isn’t straining. That’s what makes the repair last.
Related
Also worth a look.
How it works
Straightforward from the first call.
- 01
Tell us what it’s doing
Call or send an enquiry. We'll ask how old the door is, what happened before the fault, and whether anything's been tried.
- 02
We inspect it properly
The whole door system — not just the part that looks broken. Developing wear gets pointed out, not hidden.
- 03
You get the price first
What's wrong, what needs doing now, what can wait. Then the price. No pressure to proceed.
- 04
Fixed, often on the spot
If parts are on the van, the repair is usually done the same visit. If not, we return promptly — generally within a couple of days.
Straight answers
Questions we get about this.
Can’t see yours? Ask on the phone — it’s usually a two-minute answer.
0408 190 595Please don’t. The door will be very heavy and can drop without warning. If a car is stuck inside, call — we treat that as a priority.
Get it sorted
Tell us what the door is doing.
Call for the quickest answer. Or send the details and we'll come back to you — a photo of the door helps.
Quickest answer0408 190 595- Brisbane northside to Caboolture, plus the bayside, southside and west
- Residential doors only
- Price before we proceed
- info@australiandoorman.com.au