How do I know if my garage door spring is broken?

Usually a loud bang from the garage, then a door that's suddenly very heavy to lift by hand — or an opener that hums and can't move it. On a sectional door you may see a visible gap in the spring above the door. Leave it and call.

Can a broken garage door spring be repaired?

A snapped spring is replaced, not repaired — but that's often all the door needs. We size the new spring to the door's weight and balance it, and check the cables and drums while we're there.

Do you carry parts, or will you need to come back?

Springs, cables, rollers, hinges and seals for the common residential doors are on the van, so most parts jobs are done in one visit. If your door needs something unusual, we'll say so on the phone and aim to return within a couple of days.

Can you supply garage door parts for me to fit myself?

We're a repair service rather than a parts shop, and springs and cables genuinely aren't safe to fit without the right tools and experience. For rollers, seals and locks, call — we'll give you a straight answer on what's sensible.

Should I replace both springs if only one has broken?

On a door with two springs, usually yes — they've done the same number of cycles, and the second tends to follow soon after. We'll show you the wear and let you decide; it's your call.

Springs, cables & parts · Brisbane northside

The parts that fail, replaced properly — and usually on the first visit.

Springs, cables, rollers, hinges, locks, seals and panels are what actually wear out on a garage door. We carry the common ones on the van, fit them correctly, and check the rest of the door while we're there.

Call 0408 190 595 Send an enquiry

Common parts on the van
Springs & cables handled safely
Whole door checked, not just the part

A galvanised torsion spring on its shaft above a white sectional garage door, cable drum in focus

Which part?

Start with what you can see.

You don't need to know the name of the part. Match the symptom and we'll take it from there.

The big three

Springs, cables, rollers — the parts behind most breakdowns.

They share the load, so they usually wear together. When one goes we look at the other two before it becomes a second call-out.

How parts work is priced

Fit the right part once, and check what loaded it.

A part that fails usually has a reason — a spring that was the wrong size for the door, a cable running on a worn drum, rollers seized in a bent track. Replacing the part without the reason means doing it twice.

So every parts job starts with the door as a whole: balance, tracks, drums, the opener's force settings. Then the part goes in, the door gets set up properly, and you get told what else is showing wear — what needs doing now, what can wait.

On the van
springs, cables, rollers, hinges, seals for common doors
1 visit
for most parts jobs when the part is in stock
All 3
door types — roller, sectional and tilt

Pricing

What does a spring replacement cost?

It depends on the door type, size and whether one or both springs need replacing. We confirm the spring on inspection and give you the price before proceeding — with the cables and drums checked in the same visit.

How spring pricing works

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Springs and cables are not a DIY job

Torsion and extension springs hold the full weight of the door, and the cables are under the same load even when the door is stopped. Please don't unwind, unbolt or cut anything — a released spring can cause serious injury. Leave the door as it is and call.

How it works

Straightforward from the first call.

01
Tell us what it’s doing
Call or send an enquiry. We'll ask how old the door is, what happened before the fault, and whether anything's been tried.
02
We inspect it properly
The whole door system — not just the part that looks broken. Developing wear gets pointed out, not hidden.
03
You get the price first
What's wrong, what needs doing now, what can wait. Then the price. No pressure to proceed.
04
Fixed, often on the spot
If parts are on the van, the repair is usually done the same visit. If not, we return promptly — generally within a couple of days.

Parts — straight answers

Questions we get about parts.

Can’t see yours? Ask on the phone — it’s usually a two-minute answer.

0408 190 595

Usually a loud bang from the garage, then a door that's suddenly very heavy to lift by hand — or an opener that hums and can't move it. On a sectional door you may see a visible gap in the spring above the door. Leave it and call.

Get it sorted

Tell us what the door is doing.

Call for the quickest answer. Or send the details and we'll come back to you — a photo of the door helps.

Quickest answer0408 190 595

Brisbane northside to Caboolture, plus the bayside, southside and west
Residential doors only
Price before we proceed
info@australiandoorman.com.au

The parts that fail, replaced properly — and usually on the first visit.

Start with what you can see.

Springs, cables, rollers — the parts behind most breakdowns.

Broken garage door springs

Cable repairs

Rollers & hinges

Fit the right part once, and check what loaded it.

What does a spring replacement cost?

Springs and cables are not a DIY job

Straightforward from the first call.

Tell us what it’s doing

We inspect it properly

You get the price first

Fixed, often on the spot

Questions we get about parts.

Tell us what the door is doing.